There is support in Ñý¾«¶¯Âþ to help you stay safe from abuse, crime, and fire.
Autism Friendly Ñý¾«¶¯Âþ have developed this booklet about community safety called ‘’.
Safeguarding adults from abuse
If you are at risk of abuse or neglect, or you suspect someone else is, please report it now.
Abuse can take many forms including:
- Physical abuse: this includes being hit, shaken, kicked, being locked in a room or inappropriate restraint.
- Sexual abuse: this includes an adult being made to take part in a sexual activity when they have not given or are not able to give their consent.
- Psychological abuse: this includes being shouted at, ridiculed, or bullied, threatened with harm, blamed, or controlled by intimidation or fear.
- Financial or material abuse: this includes theft, fraud, financial exploitation, and pressure in connection with financial matters or misuse of someone else's finances.
- Neglect: this includes the failure to provide essential care and support needs that results in someone being harmed.
- Discrimination: this includes ill treatment, harassment, threats or insults due a person's age, gender, sexuality, disability, race, or religious belief.
- Modern slavery: this includes human trafficking and forced labour.
- Organisational abuse, this is when abuse is caused by an organisation.
- Domestic abuse: this includes abuse occurring between partners or by a family member.
Useful guides and resources can be found on the .
How to report abuse
In an emergency
Dial 999 for the police.
If you can’t speak and are calling on a mobile, press 55 to have your call transferred to the police.
9am to 5pm Monday to Friday
Telephone: 0300 470 9100 (option 2, then option 1)
Evenings and weekends
Call the Adult Social Care Emergency Duty Team.
Telephone: 01483 517 898
Reporting abuse online
www.surreycc.gov.uk/adultatrisk
What happens after you report abuse?
Anyone can refer a safeguarding concern. For example, they might be a friend, family member, carer, a professional working with adults with care and support needs, or someone who thinks they themselves have been abused.
If you suspect abuse reporting it can bring it to an end. It is in everyone's interest to look out for others and protect them from abuse.
When you report abuse, we will:
- listen to you.
- take your concerns seriously.
- respond sensitively.
- consider any immediate danger that the vulnerable adult may be in.
- talk to the police if it is a criminal matter.
- make enquiries about the concerns.
- consider the wishes of the adult at risk.
- develop a plan with the adult that will keep them safe in the future.
Action may be taken against the person causing them harm.
Ñý¾«¶¯Âþ Police
The police will record any crime as a hate crime where the victim or any other person perceives it was motivated by hostility or prejudice towards their identity.
You can report hate crime online using . If it is an emergency, you should call 999.
have videos about disability hate crime on the True Vision website that may help you to understand more.
have a Pegasus card that can help people with a disability or illness who may find it hard to communicate with them. You can tell Ñý¾«¶¯Âþ police about yourself, like where you live, how you communicate and what support you need. They keep your information safe on their computer so it can be found quickly if you call them.
You can apply online for the card. They will send you a card and a personal identification (PIN) number. You can also show your card to fire and rescue and ambulance staff.
Ñý¾«¶¯Âþ fire and rescue service
Stay safe by booking a free from Ñý¾«¶¯Âþ Fire and Rescue. The team can provide personalised advice about fire safety at a time convenient for you.
You can arrange a visit by:
- Phone on 0800 085 0767
- Text on 07971 691 898
The government has guidance about how to .